Frequently asked questions
Do you offer courses or professional training?
Yes, we are pleased to announce that we periodically organize courses and training days in close collaboration with parent companies and renowned international stylists. These events offer a unique opportunity to preview new collections, innovative cuts, avant-garde coloring techniques, as well as exclusive products and treatments. Our training sessions are held at our headquarters, at premium partner locations, or directly at the academies of the parent companies. These initiatives are exclusively aimed at B2B clients and industry professionals. To stay updated on upcoming dates and receive invitations and all the details to participate, we invite you to subscribe to our newsletter. Don’t miss the opportunity to enhance your skills and stay up-to-date with the latest industry trends!
If I place an order and shortly after would like to add another product, do I have to place another order?
Yes, our order management system is totally automated and it is not possible to change an order received, as it is automatically redirected to the competent offices for processing.
Why am I not receiving any of your offers?
Probably because you haven't subscribed to our newsletter. You can check in your reserved area or contact our customer support.
Do you have periods of closure during the year such as summer holidays or something else?
No, our service is guaranteed all year round without interruptions.
I am a beauty centre, can I have a professional account even if I am not a hairdresser?
Yes sure it is possible.
How are the prices on cliCHair's website determined?
All prices on our site are exclusive of VAT and are displayed in the currency of the customer's country. VAT will be applied at the national level where applicable and not for international orders. This applies to both private customers and B2B clients.
